{"common":{"all_time":"ሁል ጊዜ","assigned_agent":"ወኪል ተመደበ","avatar":"አምሳያ","avg_response":"Avg ምላሽ","awaiting_response":"ምላሽ በመጠበቅ ላይ","closed":"ተዘግቷል","created":"የተፈጠረ","customer":"ደንበኛ","email":"ኢሜይል","first_name":"የመጀመሪያው ስም","high":"ከፍተኛ","id":"መታወቂያ","importance":"አስፈላጊነት","last_name":"የመጨረሻ ስም","lightning_fast":"መብረቅ ፈጣን","live":"በቀጥታ","live_chat":"የቀጥታ ቻት","loading_tickets":"የመጫን ቲኬቶች","low":"ዝቅተኛ","manage_customer_support_tickets_and_inquiries":"የደንበኛ ድጋፍ ትኬቶችን እና ጥያቄዎችን ያስተዳድሩ","medium":"መካከለኛ","open":"ክፈት","open_tickets":"ክፍት ቲኬቶች","pending":"እየተጠበቀ ነው","replied":"መልስ ተሰጥቷል","resolved":"መፍትሔ ውለታ","status":"ሁኔታ","subject":"ርዕሰ ጉዳይ","success_rate":"የስኬት መጠን","support_tickets":"የድጋፍ ቲኬቶች","ticket":"ቲኬት","total_tickets":"ጠቅላላ ቲኬቶች","type":"አይነት","users_avatar":"የተጠቃሚ አምሳያ","users_first_name":"የተጠቃሚዎች የመጀመሪያ ስም","users_last_name":"የተጠቃሚዎች የአባት ስም"},"dashboard_admin":{"admin_support_center":"የአድሚን ድጋፍ ማዕከል","agent_avatar":"የወኪል ምስል","agents_avatar":"የወኪሉ ምስል","agents_first_name":"የወኪሉ የመጀመሪያ ስም","agents_last_name":"የወኪሉ የአባት ስም","closed_tickets":"የተዘጉ ቲኬቶች","conversation_messages":"የውይይት መልዕክቶች","date_when_the_ticket_was_created":"ቲኬቱ የተፈጠረበት ቀን","live_tickets":"ቀጥታ ቲኬቶች","manage_customer_support_expert_assistance":"የደንበኛ ድጋፍ ቲኬቶች ያስተዳድሩ እና ባለሙያ እገዛ ያግዝ","messages":"መልዕክቶች","needs_attention":"ትኩረት ያስፈልጋል","no_messages":"ምንም መልዕክቶች የሉም","out_of_5_rating":"/5 ደረጃ አሰጣጥ","pending_tickets":"በመጠባበቅ ላይ ያሉ ቲኬቶች","short_description_of_the_ticket":"የቲኬቱ አጭር መግለጫ","system_online":"ሲስተም ኦንላይን","the_agent_assigned_to_this_ticket":"ለዚህ ቲኬት የተመደበው ወኪል","the_customer_who_created_the_ticket":"ቲኬቱን የፈጠረው ደንበኛ","ticket_importance_distribution":"የቲኬት አስፈላጊነት ስርጭት","ticket_importance_level":"የቲኬት አስፈላጊነት ደረጃ","ticket_status":"የቲኬት ሁኔታ","ticket_status_distribution":"የቲኬት ሁኔታ ስርጭት","ticket_type_distribution":"የቲኬት ዓይነት ስርጭት","ticket_type_live_chat_or_ticket":"የቲኬት አይነት የቀጥታ ውይይት ወይም ቲኬት","tickets_over_time":"ቲኬቶች በጊዜ ሂደት","unassigned":"ያልተመደቡ","unique_identifier_for_the_support_ticket":"ለድጋፍ ቲኬት ልዩ መለያ"}}