{"common":{"all_time":"Gesamte Zeit","assigned_agent":"Zugewiesener Agent","avatar":"Profilbild","avg_response":"Durchschnittliche Antwort","awaiting_response":"Wartet auf Antwort","closed":"Geschlossen","created":"Erstellt","customer":"Kunde","email":"E-Mail","first_name":"Vorname","high":"Hoch","id":"ID","importance":"Wichtigkeit","last_name":"Nachname","lightning_fast":"Blitzschnell","live":"Live","live_chat":"Live-Chat","loading_tickets":"Tickets laden","low":"Niedrig","manage_customer_support_tickets_and_inquiries":"Kundensupport-Tickets und Anfragen verwalten","medium":"Mittel","open":"Offen","open_tickets":"Offene Tickets","pending":"Anhängig","replied":"Beantwortet","resolved":"Entschlossen","status":"Status","subject":"Betreff","success_rate":"Erfolgsrate","support_tickets":"Support-Tickets","ticket":"Ticket","total_tickets":"Gesamtzahl der Tickets","type":"Typ","users_avatar":"Benutzer-Avatar","users_first_name":"Vorname des Benutzers","users_last_name":"Nachname des Benutzers"},"dashboard_admin":{"admin_support_center":"Admin-Support-Center","agent_avatar":"Agenten-Avatar","agents_avatar":"Avatar des Agenten","agents_first_name":"Vorname des Agenten","agents_last_name":"Nachname des Agenten","closed_tickets":"Geschlossene Tickets","conversation_messages":"Konversationsnachrichten","date_when_the_ticket_was_created":"Datum der Ticket-Erstellung","live_tickets":"Aktive Tickets","manage_customer_support_expert_assistance":"Verwalten Sie Kundensupport-Tickets und bieten Sie fachkundige Unterstützung","messages":"Nachrichten","needs_attention":"Benötigt Aufmerksamkeit","no_messages":"Keine Nachrichten","out_of_5_rating":"/5 Bewertung","pending_tickets":"Ausstehende Tickets","short_description_of_the_ticket":"Kurzbeschreibung des Tickets","system_online":"System Online","the_agent_assigned_to_this_ticket":"Der diesem Ticket zugewiesene Agent","the_customer_who_created_the_ticket":"Der Kunde, der das Ticket erstellt hat","ticket_importance_distribution":"Verteilung der Ticket-Wichtigkeit","ticket_importance_level":"Ticket-Wichtigkeitsstufe","ticket_status":"Ticket-Status","ticket_status_distribution":"Verteilung des Ticket-Status","ticket_type_distribution":"Tickettyp-Verteilung","ticket_type_live_chat_or_ticket":"Ticket-Typ Live-Chat oder Ticket","tickets_over_time":"Tickets im Zeitverlauf","unassigned":"Unbestimmt","unique_identifier_for_the_support_ticket":"Eindeutiger Bezeichner für das Support-Ticket"}}