{"common":{"all_time":"All time","assigned_agent":"Assigned Agent","avatar":"Avatar","avg_response":"Avg Response","awaiting_response":"Awaiting Response","closed":"Closed","created":"Created","customer":"Customer","email":"Email","first_name":"First Name","high":"High","id":"ID","importance":"Importance","last_name":"Last Name","lightning_fast":"Lightning fast","live":"Live","live_chat":"Live Chat","loading_tickets":"Loading tickets","low":"Low","manage_customer_support_tickets_and_inquiries":"Manage customer support tickets and inquiries","medium":"Medium","open":"Open","open_tickets":"Open Tickets","pending":"Pending","replied":"Replied","resolved":"Resolved","status":"Status","subject":"Subject","success_rate":"success rate","support_tickets":"Support Tickets","ticket":"Ticket","total_tickets":"Total Tickets","type":"Type","users_avatar":"User's Avatar","users_first_name":"Users first name","users_last_name":"Users last name"},"dashboard_admin":{"admin_support_center":"Admin Support Center","agent_avatar":"Agent avatar","agents_avatar":"Agent's Avatar","agents_first_name":"Agent's first name","agents_last_name":"Agent's last name","closed_tickets":"Closed Tickets","conversation_messages":"Conversation messages","date_when_the_ticket_was_created":"Date when the ticket was created","live_tickets":"Live Tickets","manage_customer_support_expert_assistance":"Manage customer support tickets and provide expert assistance","messages":"Messages","needs_attention":"Needs attention","no_messages":"No messages","out_of_5_rating":"/5 Rating","pending_tickets":"Pending Tickets","short_description_of_the_ticket":"Short description of the ticket","system_online":"System Online","the_agent_assigned_to_this_ticket":"The agent assigned to this ticket","the_customer_who_created_the_ticket":"The customer who created the ticket","ticket_importance_distribution":"Ticket Importance Distribution","ticket_importance_level":"Ticket importance level","ticket_status":"Ticket status","ticket_status_distribution":"Ticket Status Distribution","ticket_type_distribution":"Ticket Type Distribution","ticket_type_live_chat_or_ticket":"Ticket type live chat or ticket","tickets_over_time":"Tickets Over Time","unassigned":"Unassigned","unique_identifier_for_the_support_ticket":"Unique identifier for the support ticket"}}