{"common":{"all_time":"Lonke ixesha","assigned_agent":"Iarhente Ebekelwe","avatar":"I-Avatar","avg_response":"Impendulo Ephakathi","awaiting_response":"Kulindelwe Impendulo","closed":"Ivaliwe","created":"Idalwe","customer":"Umthengi","email":"Imeyile","first_name":"Igama Lokuqala","high":"Phezulu","id":"ID","importance":"Ukubaluleka","last_name":"Ifani","lightning_fast":"Khawuleza njengombane","live":"Bukhoma","live_chat":"Incoko Ebukhoma","loading_tickets":"Kulayishwa iitikit","low":"Ezantsi","manage_customer_support_tickets_and_inquiries":"Lawula iithikithi zenkxaso yabathengi nemibuzo","medium":"Phakathi","open":"Vula","open_tickets":"Iithikithi Ezivuliweyo","pending":"Ilindelwe","replied":"Iphendulwe","resolved":"Isonjululwe","status":"Ubume","subject":"Isihloko","success_rate":"izinga lempumelelo","support_tickets":"Amathikithi Enkxaso","ticket":"Itikiti","total_tickets":"Amatikiti Apheleleyo","type":"Uhlobo","users_avatar":"Umfanekiso Womsebenzisi","users_first_name":"Igama lokuqala lomsebenzisi","users_last_name":"Ifani yomsebenzisi"},"dashboard_admin":{"admin_support_center":"Iziko Lenkxaso Yomlawuli","agent_avatar":"Umfanekiso womncedisi","agents_avatar":"Umfanekiso woMncedisi","agents_first_name":"Igama lokuqala lomncedisi","agents_last_name":"Ifani yomncedisi","closed_tickets":"Iitikethi Ezivaliweyo","conversation_messages":"Imiyalezo yencoko","date_when_the_ticket_was_created":"Umhla xa itikethi yenziwa","live_tickets":"Iitikiti Ezisebenzayo","manage_customer_support_expert_assistance":"Lawula iitikit zenkxaso yabathengi kwaye unike uncedo lobuchwephesha","messages":"Imiyalezo","needs_attention":"Ifuna ingqalelo","no_messages":"Akukho miyalezo","out_of_5_rating":"/5 Rating","pending_tickets":"Iithikithi Ezilindileyo","short_description_of_the_ticket":"Inkcazelo emfutshane yethikithi","system_online":"Inkqubo Isebenza","the_agent_assigned_to_this_ticket":"Umenzeli onikwe eli tikiti","the_customer_who_created_the_ticket":"Umthengi owenze ilitikiti","ticket_importance_distribution":"Ukwabiwa kokuBaluleka kweTikiti","ticket_importance_level":"Inqanaba lokubaluleka kwetikiti","ticket_status":"Imeko yetikiti","ticket_status_distribution":"Ukwabiwa kweMeko yeTikiti","ticket_type_distribution":"Ukwabiwa koHlobo lweTikiti","ticket_type_live_chat_or_ticket":"Uhlobo lwetikiti incoko ephilayo okanye itikiti","tickets_over_time":"Amatikiti ngokuHamba kweXesha","unassigned":"Ayinikwanga","unique_identifier_for_the_support_ticket":"Isazisi esiyodwa setikiti lenkxaso"}}